Artificial Intelligence (AI) is transforming the way businesses operate, and customer service is no exception. AI is helping customer service reps resolve customer issues efficiently, and it is improving the overall customer experience. In this article, we will discuss how AI is helping customer service reps resolve customer issues efficiently and how it is transforming …
## How to Address New Privacy Issues Raised by Artificial Intelligence and Machine Learning Artificial intelligence (AI) and machine learning (ML) technologies have revolutionized various industries, from healthcare to finance. However, along with their benefits, these technologies also raise new privacy concerns. As AI and ML systems process vast amounts of data, including personal information, …
Generative AI is a rapidly advancing technology that has the potential to bring tremendous benefits, but also raises significant privacy concerns. Here are some of the ways that generative AI impacts privacy issues: **1. Personal Data Collection**: Generative AI algorithms can inadvertently collect personal data, like names, addresses, and contact details, during interactions with AI …